Family Care

Has your young person tried multiple treatments with limited success (eg. medications or multiple psychologists)? Have you been seeking help from services but are frustrated by a system that only treats young people who are at high risk?  

Our process may be a little different to what you expect or are used to. We believe treating mental health issues relating to children and adolescents must involve their family or care system (including partners, child protection or other carers). Individual treatment of the young person is important (eg. medications, psychological or functional therapy) but is not enough to achieve recovery. 

At Relational Minds, our first goal is to understand and support your family system, to facilitate your young person’s emotional development and recovery from mental illness. 

What does Family Care mean?

It means you will have mental health support for your family. You will have someone to contact, someone who will respond to you and discuss your family’s mental health needs.

Your family clinician will start with an assessment to develop a holistic and thorough understanding of your young person and their world. It is crucial that the family/carer system is part of this assessment so we develop a full understanding of the young person together. This will include:

We pride ourselves on working in partnership with you. This means we encourage you to communicate with us via our reception contact details or via email with your clinician. Your Family Clinician will be your point of contact, and they will check in and guide you through the treatment journey.

To proceed we will require a copy of the GP referral, and if a psychologist is likely to be required, it will be a good idea to get a mental health care plan from your GP at the same time. If you would like more information regarding our other services, please feel free to contact us.

Ready to make an appointment?

You can call or use webchat if you are feeling suicidal, are affected by suicide or are worried about someone who you think is considering suicide to get support and help. The web chat option does require you to register and create a password, so there are a few steps to this in case this may add to your overwhelm.
If you’re experiencing thoughts of self-harm or suicide:

Call Kids Help Line any time for any reason if you need help, especially if you are struggling with difficult emotions or are feeling distressed. They are there to talk to you and help. For anyone 25 or under.

The Lifeline phone line is available 24/7. Their text line is open midday to midnight and requires you to answer some pre-survey questions to register to use the service. Text: 0477 13 11 14 Webchat is available 7pm-midnight and can be anonymous, there are questions, but they are not mandatory to answer.

For all ages.

If you have difficulties relating to your gender or sexuality, the Q-life service may be able to help.

Q-Life is a free anonymous phone or webchat service run by Switchboard. The service is open 3pm – midnight every day. They do not offer ongoing counselling, rather they can offer support regarding any issues you are having related to gender or sexuality that you would like to discuss anonymously.